Outsourced Credit Control

We manage your credit control process and communicate with your customers on your behalf, giving your team more time to focus on running the business.

Credit Control Services

Credit control helps keep cash moving through your business. Partnership Invoice Finance provides professional outsourced credit control and sales ledger management without the need for a funding facility.

No funding attached. Just experienced, human-led credit control.

Our Services

DISCLOSED INVOICE DISCOUNTING

Allows you to retain control of ledger management whilst receiving the benefit of prepayment against the debts.

RECOURSE FACTORING

Get access to the value of outstanding customer invoices before they are paid. We provide the funding and manage every aspect of your credit control saving you time and money.

What is outsourced credit control?

Outsourced credit control is when an external team manages some or all the process of monitoring and collecting customer payments on behalf of your business.

This can include monitoring outstanding invoices, contacting customers, following up payment dates and helping resolve invoice queries or disputes.

The aim is simple: consistent credit control that helps keep your sales ledger moving.

Do I need invoice finance to use your credit control service?

No, you can use Partnership Invoice Finance for credit control without taking any funding.

This is a standalone service for businesses that want professional sales ledger management but do not need to release cash against their invoices.

You retain your existing banking and working capital arrangements while our team supports the credit control process.

How does outsourced credit control work?

You continue to raise invoices and trade with your customers as normal. We work alongside your business to monitor the sales ledger, identify payments that are due and maintain regular contact with your customers.

If an invoice becomes overdue or a query is raised, we keep you informed so the issue can be addressed.

The service is designed to become an extension of your existing business rather than another layer between you and your customers.

How much does outsourced credit control cost?

The cost will depend on the size and activity of the sales ledger and the level of credit control support required. We will take the time to understand what needs managing before agreeing the service and cost with you.

As with all Partnership Invoice Finance services, we believe charges should be clear from the beginning. No unexpected extras hidden in the small print.

What does a credit control service include?

The service is built around the ongoing management of your sales ledger.

Including monitoring outstanding invoices, following up expected payment dates, contacting clients about overdue payments and identifying queries that may be delaying payment.

The exact level of support will depend on your business, sales ledger and existing processes.

We take the time to understand what you already have in place before deciding where our team can add value.

What businesses can use outsourced credit control?

Businesses of all sizes and at every stage of their lifecycle can use outsourced credit control.

This service suits:

a growing company whose sales ledger has become difficult to manage internally,
a seasonal business facing periods of increased invoicing,
or an established organisation that wants additional support for its finance team.

It also suits businesses that simply do not have the time, resources or desire to manage credit control themselves.

The question is not how big or old the business is. It is whether stronger credit control would make managing the business easier.

How will you communicate with my customers?

We contact your customers in a respectful, professional and consistent way.

We understand that each customer relationship matters to your business, so our communication is handled carefully and with the right level of personal attention.

Rather than relying only on automated emails or standard payment reminders, we use appropriate conversations and follow-ups to understand what is happening with each invoice and encourage payment without creating unnecessary friction.

We aim to understand the ledger, the customers and any issues affecting payment.

If a problem arises, we communicate with you so it can be dealt with properly.

Good credit control should help protect customer relationships, not damage them.

Can outsourced credit control improve cash flow?

Effective credit control can help improve cash flow by making sure invoices are monitored and payments are followed up consistently.

Small delays across several customers can quickly become a much larger gap in the sales ledger. Regular communication helps identify overdue invoices, payment queries and disputes before they are allowed to drift.

Is credit control the same as debt collection?

No, credit control is the ongoing management of customer payments throughout the invoicing cycle. It focuses on monitoring invoices, maintaining communication and encouraging customers to pay within agreed terms.

Debt collection usually focuses on debts that have already become overdue. Good credit control aims to prevent invoices reaching that stage wherever possible.

Can outsourced credit control support business growth?

Yes. As a business grows, the sales ledger often grows with it. More customers and more invoices can mean considerably more time spent monitoring accounts, chasing payments and resolving queries.

Outsourcing credit control gives businesses additional capacity without necessarily having to build a larger internal credit control team. Allowing the existing team to focus on the areas of the business where their time is most valuable.

Why choose Partnership Invoice Finance for credit control?

Credit control is already a major part of what we do. Our team works with sales ledgers and customer payments every day, combining experience with a personal approach to communication.

We understand that getting an invoice paid matters. And so does the way credit control is handled. Our approach is built around personal service, transparency and long-term business relationships.

You do not need to require funding nor be at a particular stage of growth.

Sometimes your business simply needs another pair of experienced hands.

Speak with Partnership Invoice Finance to find out how our credit control service could work alongside your business.